Infrastructure Updates

Scheduled Maintenance Report for Spireon

Postmortem

Spireon Customers –

We wanted to take a moment to provide some further context with regards to yesterday’s planned maintenance. The maintenance was originally scheduled for July 25th 2020. Unfortunately, due to unforeseen circumstances, we had to accelerate the maintenance to July 19th starting at 10 am PST. Please understand that our primary reason for this acceleration was to ensure the reliability of our services. Our engineering leaders felt the risk of executing the maintenance on July 25th was significantly higher than moving ahead with short notice. We started the maintenance shortly after 10 am and concluded the maintenance by 2:20 pm PST. Full, real-time data service resumed at approximately 2:20 pm PST. All backlogged data and traffic finished processing at 5:45 pm PST. During this maintenance, there was no loss of data.

We apologize for any disruption this may have caused to your business.

https://spireon.d.pr/xdtCa8

Posted Jul 20, 2020 - 20:04 PDT

Completed

The scheduled maintenance has been completed.

Posted Jul 19, 2020 - 19:07 PDT

Verifying

Verification of maintenance is currently underway.

Posted Jul 19, 2020 - 14:20 PDT

Update

Maintenance is ongoing, we are 2/3rd complete of the total maintenance.

Posted Jul 19, 2020 - 13:22 PDT

Update

Maintenance is ongoing, we are 1/3rd complete of the total maintenance.

Posted Jul 19, 2020 - 11:56 PDT

Update

Scheduled maintenance is still in progress. We will provide updates as necessary.

Posted Jul 19, 2020 - 11:09 PDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Jul 19, 2020 - 10:01 PDT

Scheduled

We will be undergoing infrastructure updates during this scheduled maintenance. Applications are expected to remain available. Device location information and events may be periodically delayed during this this operation.

Posted Jul 18, 2020 - 18:42 PDT

This scheduled maintenance affected: Websites / Applications (FleetLocate Fleet, FleetLocate Transportation, LoJack, GoldStar) and Carrier / Device Communication, APIs, Webhooks, Notifications.